Payment Method

Thank you for choosing ToucanHobby for your RC needs. To ensure a smooth transaction, please review our payment policy:

 

Payment Methods:

This website only accepts PayPal. 

If you want to pay by credit card, wise, Western Union, Bank Transfer, installment, or other methods, please contact us for more information.

Upon consultation, we are able to accept various payment methods, including credit/debit cards and other secure online payment options.

 

Currency and Pricing

Prices on our website are listed in EUR, GBP, USD, and CAD. If a product is labeled as "TAXED," it means taxes are included in the price. Note that Prices are subject to change, and any modifications will be reflected on the website. You can convert prices to your local currency for a better understanding.

 

Order Confirmation and Processing :

Upon placing an order, you will receive an order confirmation via email, detailing the items purchased and the total amount. Orders will be processed once payment is confirmed. Please allow for processing time before your order is shipped.

 

Shipping and Handling Fees:

Shipping and handling fees, will be added to the total order amount during the checkout process. 

 

Payment Issues:

If you encounter any payment issues, please contact our Customer Service team at toucanhobby-eu@hotmail.com for assistance. You may refer to the Contact Us.

 

Customized Orders and Deposits:

For customers who prefer to pay in installments or reserve upcoming products, we offer the option of placing a deposit. Deposits can be made when a customer does not have sufficient funds upfront, prefers not to pay the full amount at once, or wishes to secure a product that is forthcoming or not yet released. By paying a deposit, customers can reserve their customized orders without committing to the full payment immediately, providing flexibility and peace of mind. The remaining balance will be due upon completion of customization and before product shipment. Deposits are fully refundable only for non-customized products.

 

For customized products or deposit services, you can Contact Us on toucanhobby-eu@hotmail.com

 

We appreciate your trust in us and look forward to providing you with high-quality products and exceptional service. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing ToucanHobby!